desktop native App
Ultimaker Cura
Contribution
User research
Interaction design
Workshop facilitation
Design sprint
Stakeholder Management
core Team
Lead UX Designer
Mar 2017 - Oct 2018
Impact on the project
Expand the design team to 4 UX Designer and 1 Visual Designer.
Enhanced design practice by introducing lean UX, explorative research activities, and evaluative research methods.
Established the design foundation of Cura v4.0.
The Context
Ultimaker Cura is a desktop native software that translates a 3d model into a file format that can be understood by the 3d printer. Using Ultimaker Cura is the critical step in the whole 3d printing workflow.
The Problem
Cura provides advanced features for 3D printing experts, but regular users often find it challenging to use. With the rising adoption of 3D printing by companies, UltiMaker aims to make Cura more novice-friendly to meet the growing demand from non-expert users.
The Goal
We aims to design new Cura that offers the best user experience for novice users and expert users.
The Process
The redesign process spanned over a year, involving explorative user research, prototype testing with end users, and feature prioritisation with product teams. Particularly, I held design sprint workshops to align expectation on 3d printing setting interaction, which is critical to the whole workflow.
Given the significance of the project, I took the dual-track approach: assisting the product team in feature delivery while preparing groundwork for the new release.
Besides, the UX team and I rigorously managed stakeholders to constantly check expectations and iron out issues as early as possible.
The Result
Partnering with 1 visual designer and 1 UX designer, we were able to come up with the redesigns from visual, layout to interaction pattern.
Before the design - v3.0
New design - v4.0
What you just see is the surface but…
If you are interested in knowing more, contact me to schedule a deep dive into the case study.
Disclaimer.
To comply with my non-disclosure agreement, I have omitted confidential information in this case study. All information is my own and does not necessarily reflect the views of the employers.
